The Brown Paper Process

Have you been wondering what HRx team has been doing since the launch of Project HRx on August 20th? The answer is- a lot! Every morning for the past two weeks, the HRx Team andand our Ciber Friends have been starting the day with 4 hour long sessions called the Brown Paper Process (BPP). The purpose of BPP is to identify and track every task/activity that must or may occur before a specific objective is achieved. The method for doing a BPP is to roll out a giant (and we mean giant!) sheet of paper and in a thorough and systematic way insert all of the tasks and documents that need to be completed before a business objective is met.

Here is an example of one of the shorter BPP processes that was completed that shows the current steps needed to get Employee Academic Assistance at UNC Health Care-

 
Over the past two weeks, the HRx Team and Ciber Friends completed BPP's for 36 different processes that included simpiler ones like Academic Assistance and Entering Life Event Changes to much more complex ones like Hiring a New Employee and Filing a Grievance. The BPP for each process required information on the following:

• Detailed description of every task/activity including the When, Who, Why, Where and How information for each task, and

• Detailed description of the When, Who, Why, Where and How of information that is reported from each task/activity identified.

The entire BPP process was long, but a necessary step. It helped us break down every task that UNC Health Care does to help manage our most valuable asset, our employees, so that our new HRx system will make everything easier not just from the HR perspective, but also from the employee's perspective as well!

-Team HRx